Notice: Until further notice, BSP to Twilio migrations, where the previous BSP is using the Cloud API, are not supported due to undocumented technical limitations by WhatsApp. For more info, see Which Twilio Phone Numbers are Compatible with WhatsApp? Moving an existing WhatsApp Business API number and templates to Twilio

Many types of Twilio phone numbers can be enabled for WhatsApp messaging, even if they are not SMS-capable.

If these options do not work for you, we recommend buying a Twilio phone number to activate for WhatsApp. (If you are eligible) Utilize our 'Bring Your Own Number' offering.įor details and eligibility requirements for both of these options, see Can I activate my own phone number for WhatsApp on Twilio?.Host or port the number to Twilio, and then proceed with the standard WhatsApp onboarding process.If your number was activated for WhatsApp using one of the WhatsApp mobile apps, and not the Business API, there are two ways to achieve this: Moving an existing WhatsApp mobile or small business app number to Twilio It is not possible to migrate numbers between WABAs that have different Meta Business Manager IDs. Notice: Phone Numbers can only be migrated between WABAs that are associated with the same Meta Business Manager account. In addition, WhatsApp permits sender transfers between WhatsApp Business Accounts (WABAs), so if you signed up for WhatsApp using the WhatsApp Business API outside of Twilio (either directly with WhatsApp, or through a different Business Solution Provider (BSP)), you can now move that existing WhatsApp Business number and templates to the Twilio platform.

Yes, you can! If you signed up for WhatsApp using the standard WhatsApp mobile app or the WhatsApp Business App for small businesses, it may be possible to use the same number for WhatsApp on Twilio.

Twilio whatsapp business